Our insurance denied a request from our pediatrician to increase the boy's therapy visits for the year. They have only approved each child for 60 visits per calender year which Bohdan has already used and Caius only has a few weeks left.
I don't understand how they can say that Caius and Bohdan don't need extensive therapy. The worst part is that since the request has been denied they have sent us over to the Grievance and Appeals department for which there is no phone number or customer service help.
Please pray I can get my boys therapies. I have tried to get the boys Medicaid but in the great state of Texas you have to show medical necessity and they don't qualify.
I'm asking our pediatrician to write another letter as well as each of the boy's therapists, I will include these with my appeal letter to the insurance company. Any prayers, help or advice you can offer would be much appreciated. Thanks.